Improving the customer shopping experience has become the primary purpose of numerous companies. So, various businesses are considering the Microsoft Dynamics 365 integration solution to streamline the shopping process and customer care service. In this article, let's explore the top 5 eCommerce platforms that work with Microsoft Dynamics 365 to find out which is the best option.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 can help you organize your business processes on one unified platform, such as sales, customer service, operations, marketing, financials, etc. Depending on your business purpose, thoroughly consider the pros and cons of Dynamics 365 before choosing one of the various options in the suite of MS business applications.

What is Microsoft Dynamics 365 Integration?

Integration is regarded as a potent Microsoft Dynamics 365 capability. It allows businesses to connect and sync data between MS365 and other systems, apps, or platforms. Microsoft Dynamics 365 integration supports enterprises in automating business operations, increasing data value, and increasing productivity.

Microsoft Dynamics 365 integration includes the following:

  • Integrating Dynamics 365 with other data warehouses, databases, or data from third-party apps is known as data integration.
  • Application integration is the process of connecting Dynamics 365 to other corporate programs or extensions.
  • Integration of Internet of Things devices or platforms with Dynamics 365

The top 3 platforms for MS eCommerce integration

The process of connecting and syncing data between an eCommerce platform and Microsoft Dynamics 365 is called MS eCommerce integration. It allows businesses to streamline their processes, monitor data, and gain a holistic view of their customers and operations. MS eCommerce integration offers various benefits: 

  • Seamless data synchronization
  • Improved customer experience
  • Efficient order processing
  • Exceptional scalability and adaptability

Let's take a look at the top three eCommerce systems that work perfectly with Microsoft Dynamics 365.

Shopify

Shopify is a popular eCommerce platform that allows businesses to build an online website that connects with social media, publish items, have cart and payment capabilities, and process orders.

It is an all-in-one solution that provides several tools to assist businesses in creating and managing their online operations. Indeed, Shopify was launched for everyone since it does not require any knowledge of website creation to create a fully functional online store. Simple actions are necessary to set it up. 

BigCommerce

BigCommerce is a well-known SaaS eCommerce platform that enables merchants of all sizes to begin, grow, and scale their online companies. It is appropriate for firms that are quickly developing and require large-scale operations. The organization seeks growth-oriented brands that differentiate themselves through superior customer service. BigCommerce is not the ideal option if you have a limited inventory and choose to remain with them. Shopify is more user-friendly for newcomers.

WooCommerce

WooCommerce is an open-source software solution for WordPress websites to create online e-commerce sites. It is as powerful as Shopify and gives you even more flexibility by allowing you to pick where your online store is housed, but it is substantially less user-friendly, and many functionalities are not included in the main system.

Magento 2

Magento 2 is an open-source eCommerce platform that offers online merchants an adaptable shopping cart system as well as control over the design, content, and functioning of their online store. It satisfies almost all online company needs, such as catalog, inventory, customer, and order administration, marketing and SEO support, various shipping and payment methods, and so on. In addition, Magento 2 users may freely modify the source code and install third-party modules to personalize or enhance basic functionality.

Wix

Wix is a cloud-based platform with simple drag-and-drop features for creating an Internet website. It is an excellent choice for anyone who wants to build a website but has no prior design or coding skills. It's simple to use, free to join, and offers several features and tools to help you manage and create your site.

What is the best option for your business?

All of the eCommerce platforms listed above can connect to Microsoft Dynamics 365 via an integrated system. Businesses may utilize integrated apps, create their own data synchronization solution, or work with a third-party integration provider.

The ideal eCommerce platform for integrating your business with Microsoft Dynamics 365 is determined by a variety of factors. Consider the size of your company, the complexity of your product portfolio, your budget, and the amount of customization you want. In addition, consider the scalability and long-term sustainability of the chosen platform to ensure it meets your growth objectives.

Conclusion

Integrating your eCommerce platform with Microsoft Dynamics 365 could increase your company's productivity and consumer engagement dramatically. You can create a seamless and successful online shopping experience for your consumers while improving your internal operations by picking the proper eCommerce platform for your integration needs. Through this article, we hope you can find out if an eCommerce platform works with Microsoft Dynamics 365 and is suitable for your business.